Privacy Policy for DURVANSH TRAVEL AND TOURISM PVT.LTD.

Last Updated: 4/09/2023

1. Introduction: At durvanshtravel.com (DURVANSH TRAVEL AND TOURISM PVT.LTD.), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our travel and tourism services.

2. Information We Collect: We may collect the following types of personal and non-personal information from you:

a. Personal Information: This includes but is not limited to your name, contact information (email address, phone number), and payment details.

b. Booking Information: Information related to your bookings, such as pickup and drop-off locations, date, time, and special requests.

c. Usage Data: Data on how you interact with our website, mobile app, and services, including IP addresses, device information, and browsing history.

3. How We Use Your Information: We use the information we collect for the following purposes:

a. Providing Services: To process bookings, provide transportation, and deliver tour services as requested.

b. Communication: To communicate with you regarding bookings, confirmations, updates, and customer support.

c. Improvement: To analyze user behavior and preferences, improve our services, and customize your experience.

d. Marketing: With your consent, to send you promotional materials, offers, and updates about our services.

4. Disclosure of Your Information: We may share your information with the following entities:

a. Service Providers: Trusted third-party service providers who assist us in providing our services (e.g., payment processors, booking platforms).

b. Legal Requirements: To comply with legal obligations, such as responding to legal requests, enforcing our policies, or protecting our rights and safety.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Security: We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights: You have the right to:

a. Access, correct, or update your personal information.

b. Withdraw your consent for marketing communications at any time.

c. Request the deletion of your personal data unless required for legal or legitimate business purposes.

d. Opt out of cookies and similar tracking technologies.

7. Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect or store information from children.

8. Changes to This Policy: We may update this Privacy Policy from time to time. The date of the last revision will be displayed at the top of this page. Please review this policy periodically for changes.

9. Contact Us: If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at durvanshtours111@gmail.com Mo-8830834138

By using our tour and taxi services, you agree to the terms outlined in this Privacy Policy.